Contact Us
Last updated: 16 August 2026
If something went wrong with a tip, or you have a question about how this page works, write to us. A real person reads every email.
Email
Best for payment problems, refund requests, and anything that needs a written record.
Operated by
Gyan Gaming
Operating from India. Correspondence address available on request by email.
Response times
| Type of query | We reply within |
|---|---|
| Payment failed or money debited with no alert | 2 working days |
| Refund request | 2 working days to acknowledge, 5 working days to decide |
| General question about the page | 3 working days |
Working days are Monday to Saturday, excluding public holidays in India.
What to include
For anything to do with money, please put these in your first email so we can look it up straight away:
- the date and time of the tip;
- the exact amount;
- the display name you used on the tip page;
- the payment reference, UTR, or transaction ID from your bank or UPI app.
Never send us your full card number, CVV, UPI PIN, OTP, or net banking password. We will never ask for any of these, and no one from our side will call you asking for them.
Related pages
Terms and Conditions · Refund and Cancellation Policy · Privacy Policy